Why am I unable to apply the collected coupon when making a purchase?

Modified on Wed, 24 Apr at 3:22 PM

Common issues with promo codes:

  • Items must meet all coupon criteria as stated in the coupon offer which includes but are not limited to, minimum and/or max purchase requirements, and collection/item restrictions. Please read the email to get more information about the eligible items for which you can apply the coupon.
  • Some code can be used once and you’ve already used the code before. 
  • You haven't entered the code exactly as it was advertised - Try copying and pasting it and don't leave any extra characters or spaces.
  • The coupon has expired.  


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article